Terms and Conditions

IMPORTANT LEGAL NOTICE

ATTENTION:

This legal notice applies to the entire contents of this website under the domain name www.universityliving.com (the 'Website') and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website

Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this Website.

This notice is issued by University Living Accommodation Pvt Ltd whose registered office is at R-6, 1st Floor Kasturba Niketan Complex, Lajpat Nagar 2, New Delhi 110024 India (the 'Company', 'we', 'us' or 'our').

1. INTRODUCTION

1.1 You may access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.

1.3 The Company may revise this legal notice at any time by updating this posting. You should check this website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.

2. LICENCE

2.1 You are permitted to print and download extracts from this Website for your own personal use on the following basis:

2.1.2 no graphics on this Website are used separately from accompanying text; and

2.1.3 the Company’s copyright and trademark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this website other than in accordance with clause 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

2.3 Subject to clause 2.1, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.

3. SERVICE ACCESS

3.1 While the Company endeavors to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.

3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.

4. VISITOR MATERIAL AND CONDUCT

4.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from this Website any material:

4.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

4.2.2 for which you have not obtained all necessary licences and/or approvals;

4.2.3 which constitutes or encourages conduct that would be considered a criminal offence, gives rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

4.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully cooperate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clauses 4.2, 4.3 or 5.1.

4.5 The Website contains robot exclusion headers. Third parties may licence information on the Website to the Company. You agree that you will not use any robot, spider, scraper or other automated means to access the website for any purpose without our express permission. Additionally you agree that you will not:

4.5.1 take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure;

4.5.2 copy, reproduce, modify, distribute or publicly display any content (except for your information) from our Website without the prior written consent of the Company or appropriate third party, as applicable;

4.5.3 interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website; or

4.5.4 bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Website.

Consent to processing your data

An integral part of the University Living Platform entails the collection, processing, transmission and disclosure of Your Data by University Living and its service providers and affiliates, and you hereby specifically consent to:

University Living’s provision of Your Data to any University Living Partner, VAS agencies, partner organizations, professional bodies, service providers to University Living (including our accommodation providers and payment processors) as part of the provision of the University Living Solution to you, and Governmental or Regulatory Authorities; communications from University Living (including all communication channels including e-mail communications, business WhatsApp, iMessage & other marketing and informational tools) respecting the University Living Solution, and University Living platform products and services; and collection, use and other processing activities as set out in University Living’s Privacy Policy

Your Personal Information will be handled in accordance with University Living’s Privacy and Cookies Policy accessible via the following link: https://www.universityliving.com/privacy-policy (the “Privacy Policy”). Notwithstanding the foregoing, University Living reserves the right at all times to disclose any Personal Information as it deems necessary to satisfy any Applicable Law, legal process or requirements of a Governmental or Regulatory authority.

Storage of Your Data in Other Jurisdictions You acknowledge that, due to the nature of the University Living being a facilitattor, Your Data uploaded to the University Living Platform may be hosted on servers residing in jurisdictions other than India, over which University Living has no direct control. By using the University Living Solution, Your Data may become, during the period that Your Data is hosted on such servers, subject to the Applicable Laws of the jurisdiction in which such servers reside or to the terms of agreements respecting the hosting of data on such servers.

De-Identified Data

University Living may also use itself or provide to third parties, Your Data, and any data regarding your use of the University Living Platform, in aggregated form, in a manner that does not identify you (“De-Identified Data”), subject to University Living’s Privacy Policy, for University Living’s business uses, including for the purposes of enhancing and fixing the University Living Platform, performing analytics, marketing the University Living PLatform to third parties, and selling such De-Identified Data for profit. University Living will own any and all intellectual property rights in the output of University Living’s use of any such De-identified Data.

Your Access Information

University Living will provide you with certain information to allow you to use the University Living Platform, such as one or more user IDs and passwords and/or the ability to create user IDs and/or passwords (the “Access Information”). The Access Information is provided on the understanding that it is personal to you; you will not permit anyone other than you or your authorized representatives to obtain access to the University Living Website using the Access Information.

5. MESSAGE BOARD

5.1 You agree to use any message board in accordance with the following rules:-

5.1.1 all contributions must be civil and in good taste;

5.1.2 offensive or vulgar language or abusive or threatening behavior is prohibited;

5.1.3 you must not post any unlawful or objectionable content including but not limited to material which is sexist, racist, homophobic, obscene, pornographic or defamatory;

5.1.4 you must not refer to operator website addresses without the permission of the Company.

5.2 For your own personal safety and security you must not reveal any personal information about yourself or anyone else (for example telephone or mobile number, or home address) in postings.

5.3 If you are under the age of 16 please get a parent’s or guardian’s permission before making a contribution.

5.4 The Company reserves the right to delete any contribution at its sole discretion and at any time without notice.

5.5 The Company does not endorse the content of any materials submitted by a user to the message board on this Website.

5.6 If you are found to be in violation of clauses 4 or 5 your ability to use any or all of the services on this Website may be taken away either permanently or temporarily.

6. LINKS TO AND FROM OTHER WEBSITES

6.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

6.2 If you wish to create a link to this Website you must contact the Company in advance to seek permission to do so. If permission is granted, you may only create a link to this Website on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

6.2.1 you do not remove, distort or otherwise alter the size or appearance of our logo, trademark or trade name;

6.2.2 you do not create a frame or any other browser or border environment around this Website;

6.2.3 you do not in any way imply that the Company is endorsing any products or services other than its own;

6.2.4 you do not misrepresent your relationship with the Company nor present any other false information about the Company;

6.2.5 you do not otherwise use any logo, trade marks or trade name displayed on this Website without express written permission from the Company;

6.2.6 you do not link from a website that is not owned by you; and

6.2.7 your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

6.3 The Company expressly reserves the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.

6.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of clause 5.2.

6A. Third-Party Services

You acknowledge and agree that the Company may allow third parties to list/post/sell/market their service or products (“Third-Party Services”) on the Website. That the Company may collect information from you to provide to such third parties to help them provide their services to You.

6A.2 Any information provided by You to the Company to avail any third-party services (“Service Information”) shall be dealt in the manner specified by the third parties in their privacy policy. Notwithstanding anything mentioned to the contrary in this Website: Terms and Conditions, you agree that the Company may store such Service Information for its internal record purposes and to further develop the Company Services.

6A.3 You agree that the Company is not responsible for providing the Third-Party Services to You. Any modifications or issues faced by You in relation to the Third-Party Services including but not limited to raising a refund/change/cancellation or quality/quantity/accuracy issues are to be raised with the concerned third-party that provides these Third-Party Services and shall be dealt in the manner specified under the terms on which the third party provides the Third-Party Services. The Company shall as per applicable Law provide the details of such third parties and the terms on which such third party provides the Third-Party Services, on the Website. The contact details of such third parties shall also be shared with You after your purchase of such Third-Party Services.

6A.4 You agree that the Company may collect payment from You for the Third-Party Services on behalf of the third-party service provider. In the event of any disputes relating to the payment made by You in lieu of the Third-Party Services, You shall contact the third party service provider and the Company shall not be responsible for any refund/change request.

Refer Terms & Conditions Matrix : https://www.matrix.in/Terms-and-Conditions/SIM-generic-disclaimers
Refer Terms & Conditions Allianz : https://www.allianz.com/en/terms-of-use.html
Refer Terms & Conditions Unikitout : https://www.unikitout.com/pages/terms-conditions
Refer Terms & Conditions Welcome Pickup : https://www.welcomepickups.com/terms-of-use/

7. REGISTRATION

7.1 From time to time we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

7.2 If you register with the Website, each registration is for a single user only. The Company does not permit you to share your user name and/or password with any other person nor with multiple users on a network.

7.3 Responsibility for the security of any passwords chosen or issued to you rests with you. We reserve the right to disable any user names or passwords, at any time if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

8. DISCLAIMER

8.1 While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products, services and/or prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.

8.2 The material on this Website is provided 'as is', without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.

8.3 Commentary and other materials on this Website are not intended to amount to advice on which reliance is placed.

9. LIABILITY

9.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

9.2 Nothing in this legal notice shall exclude or limit the Company’s liability for:

9.2.1 death or personal injury caused by the Companies;

9.2.2 Fraudulent misrepresentation; or

9.2.3 any liability which cannot be excluded or limited under applicable law (including without limitation consumer law).

9.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

10. FEATURED OFFERS

10.1 All promotional offers listed on the University Living website are applicable after a student checks in to the property, unless stated otherwise.

10.2 Offers made available in partnership with property providers are subject to the policies of respective providers.

10.3 Offers are non-transferable and valid until supplies last.

10.4 University Living reserves the right to withdraw, amend or cancel an offer at any time.

11. GOVERNING LAW AND JURISDICTION

This legal notice shall be governed by and construed in accordance with Indian law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the Indian courts although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.

This website is operated by: University Living Accommodation Pvt Ltd, R-6, 1st Floor Kasturba Niketan Complex, Lajpat Nagar 2, New Delhi 110024 India.

CIN of the company is : U80301DL2016PTC292351

GST : 09AABCU9208L1ZW

Website video, photography and images

The photography/images used on the property pages of our website are typical of that particular property. In some cases, where properties are very similar or identical to another property internally, generic photography/images are used to represent what the property looks like. This is because our properties are built in a modular way, often to the same specification.

For new properties that are in the process of being built, computer-generated images or artist’s impressions may be used to represent what the properties will look like when they are complete.

The content and footage within videos are correct at the time of filming. Imagery is illustrative of properties, rooms and facilities only and individual rooms may vary in layout and content. User cannot use this Content for any other purpose, except as specified herein. University Living does not grant the User a license, right or authority to utilize such proprietary logos, service marks, or trademarks in any manner. Any unauthorized use of the Content, will be in violation of the applicable law.

The furnishings shown in photography and images may not always represent what is included in the rooms. For information about what you will get in each room, please refer to the features section of the property page.

If you require more information about a property, please Contact Us.

Accessibility

Accessibility guidelines for users of the following browsers:

• Internet Explorer
• Firefox
• Chrome
• Safari

Cookies Policy

What is a cookie?

A 'cookie' is a small text file that's stored on your computer, smartphone or other device when you visit a website or use an app. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. This website uses session and persistent cookies.

Functional cookies:

Web application cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging into My Account or filling booking form.

Web application cookies we use are:

Name	Expires
JSESSIONID	When the session ends
Cookielaw	10 years
Incap_ses_[ID]	When the session ends
nlbi_[ID]	When the session ends
IsLoggedIn	1 years
Randomhash	1 years
visid_incap_[ID]	1 years

Google Tag Manager

Google Tag Manager is a tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile app. We use tag manager to implement cookies which act on your cookie preferences.

Name	Expires
_gat_[ID]	When the session ends
PerfOptOut	When you update your preferences
advertisingOptOut	When you update your preferences

Google Universal Analytics

These cookies are used to track the performance of the website and monitor any disruption in service and system outage. We do not collect or store any personal information through Google Universal Analytics.

These cookies are all fundamental to ensure the website remains operational. However, you can delete these cookies anytime through your browser settings.

Name	Expires
_ga	2 years
_gaid	24 hours

Performance cookies:

We believe these cookies are important to be able to provide you with the best experience on this website. However, these cookies are optional and can be turned off below.

Informizely

Informizely is a third-party tool we have implemented on our site to collect feedback on the website. We do not ask you for any personal data during the survey; however your IP address is collected on submission of the survey. Informizely surveys are optional and no personal data is collected if you choose not to respond. The cookie is stored to manage the number of surveys you see.

Name	Expires
_iz_uh_ps	1 years
_iz_sd_ss	When the session ends

Experiments

This website sets experiment cookies which alter the functionality of the site. This allows us to understand how to improve the website and how to optimize your website experience.

Name	Expires
EXP[ID]	When the session ends

Zendesk

We use Zopim (owned by Zendesk) to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.

Name	Expires
__zlcmid	1 year

Targeted advertising cookies:

Double click (DFA)

DoubleClick Search (DS) and DoubleClick Campaign Manager (DCM) are used to track and report conversions from Google and for remarketing products. The floodlight activity cookies send data to DS and DCM based on the pages you visit on our website.

Facebook

We use Facebook Custom Audience tag to set a cookie in order to identify users who have visited our website and have shown an interest in our accommodation and products. We use this to personalize our ads through Facebook.

Google

We use AdWords, Dynamic Remarketing and AdWords user list tags which generate cookies. These cookies are used to identify user behavior and interests for targeted ads through paid Google advertising.

These cookies ensure you receive more relevant ads through social and search engines. However, these cookies are optional and can be turned off below.

Third party cookies:

YouTube

Cookies are set by the YouTube video service on pages with embedded YouTube video.

Google

Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they include a mixture of data used to measure the number of impressions and user behavior of Google services on our website.

Cookies set by Google include: HSID, SAPISID, SID, SAPISID, APISID, SSID, HSID, NID and PREF.

These cookies are not hosted by Unite Students and are set by third-party companies. We recommend you review the cookie policies of the third-party companies. Alternatively, you can remove these cookies through your browser settings

Cookie Preferences

Your preferences have been saved

You can opt out of receiving future performance and advertising cookies by unticking the boxes below. To delete any existing cookies, you will need to delete the cookies in your browser. You can learn how to do this at allaboutcookies.org. However, if you want to delete existing cookies, you will need to do this before saving your preferences, otherwise your cookie preferences will not be saved.

Performance cookies

Targeted advertising cookies

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Payments T&C